Terms of service

Terms of Service

Effective Date: July 25, 2026

Welcome to Aestheticson. By accessing or using our website or purchasing products from us, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.

1. General

These Terms govern your use of our website and your purchases from Aestheticson. We may update these Terms from time to time. When changes are made, the updated version will be posted on this page with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility

By using this website, you confirm that you are legally permitted to use the website and enter into purchases under applicable law. If you are under the age of majority in your jurisdiction, you may use this website only with the involvement and supervision of a parent or legal guardian.

3. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate and up to date. However, occasional errors or inaccuracies may occur.

If we discover an error in product information or pricing, we may correct the error and, where appropriate, contact you regarding your order. We may also update product availability or discontinue products. If an order is affected by a material error or an item is unavailable, we may cancel the affected order and provide an appropriate refund for any amount already paid.

4. Orders

Submitting an order does not guarantee acceptance. All orders are subject to product availability and successful payment processing.

We may decline or cancel an order when reasonably necessary, including in cases involving suspected fraudulent activity, payment issues, significant pricing or product information errors, duplicate orders, or unusual purchasing activity. If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order to the original payment method, subject to applicable law.

5. Payments

Payment must be completed using an available payment method at checkout before an order is processed. Payment information is processed through the payment methods and providers available at checkout. We do not intentionally retain full payment card details on our own systems.

6. Shipping

Orders are shipped according to the shipping options, processing times, and delivery estimates stated in our Shipping Policy and at checkout. Delivery estimates may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, or other transportation disruptions.

Where tracking is available, tracking information may be provided after the order has been dispatched.

7. Returns and Refunds

Eligible products may be returned within 5 days of delivery, subject to the requirements and exclusions stated in our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order for complete information about return eligibility, return shipping costs, damaged or incorrect items, non returnable products, and refund processing times.

8. Intellectual Property

Unless otherwise stated, the content on this website, including our logos, text, images, graphics, product descriptions, and website design, is owned by Aestheticson or used with permission. You may not reproduce, distribute, modify, or use our content without prior written permission, except where permitted by applicable law.

9. Prohibited Activities

You agree not to:

Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to our website, systems, or accounts.
Upload or transmit viruses, malicious software, or other harmful code.
Interfere with the security, functionality, or operation of the website.
Copy, reproduce, distribute, or exploit website content without authorization.
Provide false or misleading information when placing an order or communicating with us.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Aestheticson will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it. Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable law.

11. Disclaimer

The website is provided on an “as available” basis. We make reasonable efforts to maintain accurate and reliable website information, but we do not guarantee that the website will always be uninterrupted, error free, or completely current. Nothing in these Terms excludes any rights or protections that cannot be excluded under applicable law.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Third Party Links

Our website may contain links to third party websites or services. These links are provided for convenience. Aestheticson is not responsible for the content, availability, or privacy practices of third party websites or services.

14. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Aestheticson operates, except where mandatory consumer protection laws provide otherwise.

15. Contact Us

If you have questions about these Terms, your order, or our policies, please contact us using the customer support contact information provided on our website.

Returns

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 5 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must include its original packaging, when applicable.
• Proof of purchase is required.

Return Process

To request a return, please contact our customer support team within 5 days of receiving your order. Include your order number and the reason for the return.

For returns due to a change of mind or reasons not caused by an error on our part, the customer may be responsible for return shipping costs. If the item received is damaged, defective, or incorrect, we will cover the return shipping costs.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If your return is approved, the refund will be processed to the original payment method within 5 to 10 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 5 days of delivery.

Please provide your order number and, where applicable, clear photos or other relevant information showing the issue. After reviewing your request, we will provide an appropriate solution, which may include a replacement or refund.

Non Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or customization reasons.

Non returnable items include products that have been customized or personalized and products that cannot reasonably be returned for hygiene or safety reasons after being opened or used.

If a product is non returnable, this will be clearly stated on the relevant product page before purchase.